2022年上半年上外国际工商云顶平台网址 国内外顶级期刊论文回顾（二）

近年来，上外国际工商管理学紧抓学科建设，与“国际接轨，前沿同步”，形成“数据科学”+“智能科学”的数智驱动型管理学研究特色。建成“人工智能与数据科学应用实验室”、“脑与认知科学应用重点实验室”两个实验室和全球云顶平台网址首个磁共振成像研究中心，支撑管理学全领域智能科学研究。学院加强师资队伍建设，陆续从海内外名校招聘一批优秀学者为管理学教师，19人入选长江、杰青、国家百千万、上海市领军、上海市东方学者等国家与省部级人才。

随着学科建设引领、师资队伍完善及实验室科研支撑的作用逐渐凸显，学院科研团队致力于管理学与信息科学、神经科学等交叉领域的前沿原创研究，科研成果再创新高，2022年上半年学院教师一作/通讯发表论文40余篇。其中，发表顶级期刊论文近10篇，包括UTD-24本管理学期刊、金融时报（FT）50种经济管理期刊及Tliburg-35本经济学期刊；SSCI/SCI检索一区论文近20篇；CSSCI检索的管理学顶刊（《管理学科学报》）1篇。

部分研究发表成果

①

在线发表：2022年1月

期刊 | Management Science

论文题目|  Information accessibility and corporate innovation

期刊介绍 | Management Science创刊于1954年，是UTD-24国际顶级期刊，美国运筹与管理学会(Institute for Operations Research and the Management Sciences)的旗舰期刊，也是管理科学、运筹学领域历史最悠久、口碑最高的顶级期刊。该期刊2020年影响因子为4.883，近五年影响因子为6.619。

该论文由张健等合作发表

论文摘要

This paper identifies information accessibility as a determinant of corporate innovation. Using a sudden termination of Google’s web search services in China, we find a large and persistent negative effect on the intensity and quality of corporate innovative activities. As Google’s exit hinders firms’ ability to access foreign information, firms that are more dependent on foreign technology experience a larger decline in patent filings, citations, and citations per patent. The results are stronger among firms in innovative industries, in regions with local web filters, and with fewer alternative sources of foreign information. Overall, the findings are consistent with the view that access to information is a key driver of technological progress.

②

出版：2022年4月

期刊 | Journal of Operations Management

论文题目|  Breaking out of the pandemic: How can firms match internal competence with external resources to shape operational resilience?

期刊介绍 | Journal of Operations Management(简称JOOM)是UTD24期刊之一，是国际运营管理领域顶级期刊，在国际管理学界享有极高的学术声誉，该期刊2020年影响因子为6.97，近五年影响因子为13.023。

该论文由王海峰等合作发表

论文摘要

This study explores how firms sought to effectively match their internal competence with external resources from the supply chain network to improve operational resilience (OR) during the COVID-19 pandemic. Drawing upon matching theory, this study provides an internal–external matching perspective based on flexibility–stability features of OR to explain the operational mechanisms underlying the different matchings between internal flexibility (i.e., product diversity)/stability (i.e., operational efficiency) and external flexibility (i.e., structural holes)/stability (i.e., network centrality). We find that more heterogeneous matchings between internal (external) flexibility and external (internal) stability have a complementary effect that enhances OR, whereas more homogeneous matchings between internal flexibility (or stability) and external flexibility (or stability) have a substitutive effect that reduces OR. This study provides valuable contributions to research focusing on the supply chain, organizational resilience, and operations management.

③

在线发表：2022年3月

期刊 | Journal of Business Ethics

论文题目|  Stealing time on the company's dime: Examining the indirect effect of laissez-faire leadership on employee time theft

期刊介绍 | Journal of Business Ethics是Financial Times金融时报认定的50个高水平学术期刊之一，是商业与伦理学国际高水平学术期刊，该期刊近五年影响因子5.453

该论文由胡碧芸等合作发表

论文摘要

Employee time theft is a costly and prevalent unethical work behavior. Yet, this construct has received less attention compared to other unethical behaviors, and as such, the literature has only a rudimentary understanding of why employees engage in time theft. Thus, the primary goal of this research is to provide greater insight into both why employees engage in time theft and who is most likely to engage in time theft. To do so, we draw from social information processing theory to examine the effect of laissez-faire leadership on employee time theft. More specifically, we propose that laissez-faire leadership is related to employee time theft through workplace time theft norms. We further propose that this indirect effect is contingent on employee conscientiousness, such that the indirect effect of laissez-faire leadership on employee time theft is stronger for individuals lower in conscientiousness. We conducted two three-wave field studies to test our predictions. The results of Study 1 supported our prediction that workplace time theft norms mediate the effect of laissez-faire leadership on employee time theft. Study 2 replicated and extended this finding by offering evidence for the conditional indirect effect of employee conscientiousness. Implications for future research and managerial practice are discussed.

④

出版：2022年3月

期刊 | Journal of Human Resources

论文题目|  High Sex Ratios and Household Portfolio Choice in China

期刊介绍 | Journal of Human Resources期刊创刊于1965年，影响因子6.899，在SSCI检索中位列一区，被全球经济学排名Tilburg Economics Ranking列为35本全球最权威的刊物之一，是劳动经济学、人力资本领域最好的两本期刊之一。

该论文由李文超等合作发表

论文摘要

This work examines how high sex ratios (more men than women) affect household portfolio choice. Using data from a nationally representative Chinese household finance survey, we find that a one standard deviation increase in the sex ratio would raise the stock market participation rate by 2.9 percentage points, or 52.2 percent, for families with a son relative to families with a daughter. Our estimates imply that rising sex ratios explain around 10 percent of the significant growth in China's stock market size in recent decades.

⑤

出版：2022年5月

期刊 | Journal of Retailing and Consumer Services

论文题目|  (Im)Balanced customer-oriented behaviors and AI chatbots' Efficiency-Flexibility performance: The moderating role of customers' rational choices

期刊介绍 | Journal of Retailing and Consumer Service期刊近五年影响因子7.696，是关注消费者行为、政策和管理决策，侧重零售业和服务业的理论与实践研究的高水平期刊。

该论文由樊骅等合作发表

论文摘要

Artificial intelligence (AI) based chatbots are increasingly deployed in frontline encounters, because they combine frontline service efficiency and flexibility. Using a large-scale data set with more than 130,000 man -machine dialogues from an e-bike sharing platform, Study 1 reveals a complex relationship between chatbots' customer-oriented behaviors and their efficiency-flexibility ambidexterity. Chatbots' level of efficiency- flexibility ambidexterity is higher when their functional and relational customer-oriented behaviors are balanced rather than imbalanced (i.e., a negative imbalance effect) and when they are balanced at a higher rather than a lower level (i.e., a positive balance effect). A follow-up experiment, Study 2, and online survey, Study 3, consistently show that the negative imbalance effect is stronger as customers' perceptions of non-personalization costs decrease and privacy concerns increase, while opportunity cost has no significant influence on the negative imbalance effect. However, consistent with rational choice theory, the positive balance effect is stronger as non personalization costs increase, privacy concerns decrease, and opportunity cost decreases. In addition, Study 1 and 3 consistently show that in alignment with the stimulus-organism-response framework, efficiency-flexibility ambidexterity partially mediates the relationship between chatbots' (im)balanced customer-oriented behaviors and customer patronage. This study contributes to the literature on frontline ambidexterity by introducing an AI application context and a more nuanced nonlinear view of the antecedents and consequences of frontline ambidexterity.

⑥

出版：2022年2月

期刊 | Journal of Corporate Finance

论文题目|  Higher education and corporate innovation

期刊介绍 |  Journal of Corporate Finance是公司金融领域国际一流权威期刊，在金融领域国际排名前10，该杂志旨在发表资本结构、公司投融资、公司治理等领域的高质量文章。

该论文由张健等合作发表

论文摘要

This paper investigates the impact of higher education on corporate innovation. To establish causality, we exploit a policy-induced exogenous shock in the supply of Chinese college-educated labor starting in 2003. Using a difference-in-differences approach, we find that Chinese firms in skilled industries generate better innovation outcomes as measured by patents and citations than those in unskilled industries. This effect is more pronounced among firms headquartered in a province with more science and engineering college graduates, young firms that are more likely to hire young graduates, and firms located near universities. Moreover, higher education expansion increases a firm's innovative human capital in terms of the number of educated em-ployees and inventors. Finally, we show that technological innovation is a mechanism through which higher education affects productivity growth and, thus, the economy.

⑦

在线发表：2022年3月

期刊 | Computers in Human Behavior

论文题目|  How Does (Im)Balanced Acceptance of Robots Between Customers and Frontline Employees Affect Hotels’ Service Quality?

期刊介绍 | Computers in Human Behavior是Elsevier出版集团旗下的一份在线开放获取的学术期刊。该期刊既涉及心理学，精神病学及相关学科中有关计算机使用的研究，也涉及计算机对个人，团体和社会的心理影响的研究，是人机交互领域最负盛名的学术期刊之一。该期刊为SSCI一区期刊，近五年影响因子为8.302。

该论文由樊骅等合作发表

论文摘要

With the increasingly prevalent of service robots in tourism and hospitality sectors, service success relies heavily on robot acceptance. However, most of tourism practitioners are challenged by a dilemma of focusing on customer or employee acceptance of robots. Borrowing the lenses of resource-based view and information processing theory, this study explores the differential effectiveness of imbalanced robotic strategy (i.e., higher/lower customer acceptance of robots than employee acceptance) implemented by hotels in driving service quality under customer-side (i.e., customer demandingness) and employee-side (i.e., frontline task ambidexterity) demand uncertainties. Polynomial regression analysis on a dataset of 1066 matched customer-employee dyads reveals that, an imbalanced robotic strategy is superior than a balanced one for service quality. In addition, when customer demandingness is high, a customer-focused robotic strategy (i.e., higher customer acceptance of robots than employee acceptance) is the optimal choice to improve service quality. However, when frontline task ambidexterity is high, the positive effects of imbalanced robotic strategy on service quality diminish. This study contributes to the literature on and practices of robot acceptance from a customer-robot-employee triadic perspective.